FAQ - The Hoverboard Shop

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1) Are the brands “ HoverboardX” and “ Koowheel” Safe from Fires?

Both Brands “ HoverboardX” and “ Koowheel” has been actively working with CPSC and have adopted the strict mandated Safety Standard that CPSC put in place for Hoverboards.

Both Brands have:

  • UL Certified Safe Samsung Batteries (UN38.3)
  • UL Listed Chargers
  • Battery Control Modules which prevents overloading & overheating


2) How long does it take to ship my “ HoverboardX” or “ Koowheel” once order is received?

Typically if your unit is in stock we will ship the same day unless you place your order after hours or on the weekend then your u nit will ship the next business day.

  • You can refer to the shipping map on the “ Home Page” for more info


3) Do you ship outside the USA?

Not at this current time


4) How long does it take to learn how to ride my Koowheel / HoverboardX? Normally it takes about 5 minutes to get comfortable. Most people can be fully adept within 20-30 minutes.


5) What is the range of my KooWheel / HoverboardX?

Normally the board can go about 10-12 miles on a single charge.


6) How fast does my Koowheel S36 / HoverboardX go?

Up to 7.5 miles per hour.


7) How long does it take to charge the battery?

Normally it takes 2-3 hours to fully charge your battery depending on the model.


8) Where can I buy a hoverboard for sale in Southeastern Wisconsin?

You can visit our retail sporting goods store located at  11907 W Dearbourn Ave #102, Wauwatosa, WI 53226 . We have hoverboards, accessories and electric skateboards all available for sale in the Milwaukee Area. Stop by today!


NOTE: If you have any further questions feel free to contact us, we would be happy to answer any of your questions.


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